Search engines, recommender systems, and web mining
We propose a two-stage "Mine and Refine" contrastive training framework for semantic text embeddings to enhance multi-category e-commerce search retrieval. Large scale e-commerce search demands embeddings that generalize to long tail, noisy queries while adhering to scalable supervision compatible with product and policy constraints. A practical challenge is that relevance is often graded: users accept substitutes or complements beyond exact matches, and production systems benefit from clear separation of similarity scores across these relevance strata for stable hybrid blending and thresholding. To obtain scalable policy consistent supervision, we fine-tune a lightweight LLM on human annotations under a three-level relevance guideline and further reduce residual noise via engagement driven auditing. In Stage 1, we train a multilingual Siamese two-tower retriever with a label aware supervised contrastive objective that shapes a robust global semantic space. In Stage 2, we mine hard samples via ANN and re-annotate them with the policy aligned LLM, and introduce a multi-class extension of circle loss that explicitly sharpens similarity boundaries between relevance levels, to further refine and enrich the embedding space. Robustness is additionally improved through additive spelling augmentation and synthetic query generation. Extensive offline evaluations and production A/B tests show that our framework improves retrieval relevance and delivers statistically significant gains in engagement and business impact.
With automated systems increasingly issuing search queries alongside humans, Information Retrieval (IR) faces a major shift. Yet IR remains human-centred, with systems, evaluation metrics, user models, and datasets designed around human queries and behaviours. Consequently, IR operates under assumptions that no longer hold in practice, with changes to workload volumes, predictability, and querying behaviours. This misalignment affects system performance and optimisation: caching may lose effectiveness, query pre-processing may add overhead without improving results, and standard metrics may mismeasure satisfaction. Without adaptation, retrieval models risk satisfying neither humans, nor the emerging user segment of agents. However, datasets capturing agent search behaviour are lacking, which is a critical gap given IR's historical reliance on data-driven evaluation and optimisation. We develop a methodology for collecting all the data produced and consumed by agentic retrieval-augmented systems when answering queries, and we release the Agentic Search Queryset (ASQ) dataset. ASQ contains reasoning-induced queries, retrieved documents, and thoughts for queries in HotpotQA, Researchy Questions, and MS MARCO, for 3 diverse agents and 2 retrieval pipelines. The accompanying toolkit enables ASQ to be extended to new agents, retrievers, and datasets.
Large language models (LLMs) have shown great promise in recommender systems, where supervised fine-tuning (SFT) is commonly used for adaptation. Subsequent studies further introduce preference learning to incorporate negative samples into the training process. However, existing methods rely on sequence-level, offline-generated negatives, making them less discriminative and informative when adapting LLMs to recommendation tasks with large negative item spaces. To address these challenges, we propose ILRec, a novel preference fine-tuning framework for LLM-based recommendation, leveraging self-hard negative signals extracted from intermediate layers to improve preference learning. Specifically, we identify self-hard negative tokens from intermediate layers as fine-grained negative supervision that dynamically reflects the model's preference learning process. To effectively integrate these signals into training, we design a two-stage framework comprising cross-layer preference optimization and cross-layer preference distillation, enabling the model to jointly discriminate informative negatives and enhance the quality of negative signals from intermediate layers. In addition, we introduce a lightweight collaborative filtering model to assign token-level rewards for negative signals, mitigating the risk of over-penalizing false negatives. Extensive experiments on three datasets demonstrate ILRec's effectiveness in enhancing the performance of LLM-based recommender systems.
Multimodal recommender systems (RSs) represent items in the catalog through multimodal data (e.g., product images and descriptions) that, in some cases, might be noisy or (even worse) missing. In those scenarios, the common practice is to drop items with missing modalities and train the multimodal RSs on a subsample of the original dataset. To date, the problem of missing modalities in multimodal recommendation has still received limited attention in the literature, lacking a precise formalisation as done with missing information in traditional machine learning. In this work, we first provide a problem formalisation for missing modalities in multimodal recommendation. Second, by leveraging the user-item graph structure, we re-cast the problem of missing multimodal information as a problem of graph features interpolation on the item-item co-purchase graph. On this basis, we propose four training-free approaches that propagate the available multimodal features throughout the item-item graph to impute the missing features. Extensive experiments on popular multimodal recommendation datasets demonstrate that our solutions can be seamlessly plugged into any existing multimodal RS and benchmarking framework while still preserving (or even widen) the performance gap between multimodal and traditional RSs. Moreover, we show that our graph-based techniques can perform better than traditional imputations in machine learning under different missing modalities settings. Finally, we analyse (for the first time in multimodal RSs) how feature homophily calculated on the item-item graph can influence our graph-based imputations.
We introduce WebFAQ 2.0, a new version of the WebFAQ dataset, containing 198 million FAQ-based natural question-answer pairs across 108 languages. Compared to the previous version, it significantly expands multilingual coverage and the number of bilingual aligned QA pairs to over 14.3M, making it the largest FAQ-based resource. Unlike the original release, WebFAQ 2.0 uses a novel data collection strategy that directly crawls and extracts relevant web content, resulting in a substantially more diverse and multilingual dataset with richer context through page titles and descriptions. In response to community feedback, we also release a hard negatives dataset for training dense retrievers, with 1.25M queries across 20 languages. These hard negatives were mined using a two-stage retrieval pipeline and include cross-encoder scores for 200 negatives per query. We further show how this resource enables two primary fine-tuning strategies for dense retrievers: Contrastive Learning with MultipleNegativesRanking loss, and Knowledge Distillation with MarginMSE loss. WebFAQ 2.0 is not a static resource but part of a long-term effort. Since late 2025, structured FAQs are being regularly released through the Open Web Index, enabling continuous expansion and refinement. We publish the datasets and training scripts to facilitate further research in multilingual and cross-lingual IR. The dataset itself and all related resources are publicly available on GitHub and HuggingFace.
User-centric evaluation has become a key paradigm for assessing Conversational Recommender Systems (CRS), aiming to capture subjective qualities such as satisfaction, trust, and rapport. To enable scalable evaluation, recent work increasingly relies on third-party annotations of static dialogue logs by crowd workers or large language models. However, the reliability of this practice remains largely unexamined. In this paper, we present a large-scale empirical study investigating the reliability and structure of user-centric CRS evaluation on static dialogue transcripts. We collected 1,053 annotations from 124 crowd workers on 200 ReDial dialogues using the 18-dimensional CRS-Que framework. Using random-effects reliability models and correlation analysis, we quantify the stability of individual dimensions and their interdependencies. Our results show that utilitarian and outcome-oriented dimensions such as accuracy, usefulness, and satisfaction achieve moderate reliability under aggregation, whereas socially grounded constructs such as humanness and rapport are substantially less reliable. Furthermore, many dimensions collapse into a single global quality signal, revealing a strong halo effect in third-party judgments. These findings challenge the validity of single-annotator and LLM-based evaluation protocols and motivate the need for multi-rater aggregation and dimension reduction in offline CRS evaluation.
Human relevance assessment is time-consuming and cognitively intensive, limiting the scalability of Information Retrieval evaluation. This has led to growing interest in using large language models (LLMs) as proxies for human judges. However, it remains an open question whether LLM-based relevance judgments are reliable, stable, and rigorous enough to match humans for relevance assessment. In this work, we conduct a systematic study of overrating behavior in LLM-based relevance judgments across model backbones, evaluation paradigms (pointwise and pairwise), and passage modification strategies. We show that models consistently assign inflated relevance scores -- often with high confidence -- to passages that do not genuinely satisfy the underlying information need, revealing a system-wide bias rather than random fluctuations in judgment. Furthermore, controlled experiments show that LLM-based relevance judgments can be highly sensitive to passage length and surface-level lexical cues. These results raise concerns about the usage of LLMs as drop-in replacements for human relevance assessors, and highlight the urgent need for careful diagnostic evaluation frameworks when applying LLMs for relevance assessments. Our code and results are publicly available.
Accurately modeling long-term value (LTV) at the ranking stage of short-video recommendation remains challenging. While delayed feedback and extended engagement have been explored, fine-grained attribution and robust position normalization at billion-scale are still underdeveloped. We propose a practical ranking-stage LTV framework addressing three challenges: position bias, attribution ambiguity, and temporal limitations. (1) Position bias: We introduce a Position-aware Debias Quantile (PDQ) module that normalizes engagement via quantile-based distributions, enabling position-robust LTV estimation without architectural changes. (2) Attribution ambiguity: We propose a multi-dimensional attribution module that learns continuous attribution strengths across contextual, behavioral, and content signals, replacing static rules to capture nuanced inter-video influence. A customized hybrid loss with explicit noise filtering improves causal clarity. (3) Temporal limitations: We present a cross-temporal author modeling module that builds censoring-aware, day-level LTV targets to capture creator-driven re-engagement over longer horizons; the design is extensible to other dimensions (e.g., topics, styles). Offline studies and online A/B tests show significant improvements in LTV metrics and stable trade-offs with short-term objectives. Implemented as task augmentation within an existing ranking model, the framework supports efficient training and serving, and has been deployed at billion-scale in Taobao's production system, delivering sustained engagement gains while remaining compatible with industrial constraints.
The continuous expansion of digital learning environments has catalyzed the demand for intelligent systems capable of providing personalized educational content. While current exercise recommendation frameworks have made significant strides, they frequently encounter obstacles regarding the long-tailed distribution of student engagement and the failure to adapt to idiosyncratic learning trajectories. We present LiveGraph, a novel active-structure neural re-ranking framework designed to overcome these limitations. Our approach utilizes a graph-based representation enhancement strategy to bridge the information gap between active and inactive students while integrating a dynamic re-ranking mechanism to foster content diversity. By prioritizing the structural relationships within learning histories, the proposed model effectively balances recommendation precision with pedagogical variety. Comprehensive experimental evaluations conducted on multiple real-world datasets demonstrate that LiveGraph surpasses contemporary baselines in both predictive accuracy and the breadth of exercise diversity.
2602.16989We present a low-cost retrieval system for the WSDM Cup 2026 multilingual retrieval task, where English queries are used to retrieve relevant documents from a collection of approximately ten million news articles in Chinese, Persian, and Russian, and to output the top-1000 ranked results for each query. We follow a four-stage pipeline that combines LLM-based GRF-style query expansion with BM25 candidate retrieval, dense ranking using long-text representations from jina-embeddings-v4, and pointwise re-ranking of the top-20 candidates using Qwen3-Reranker-4B while preserving the dense order for the remaining results. On the official evaluation, the system achieves nDCG@20 of 0.403 and Judged@20 of 0.95. We further conduct extensive ablation experiments to quantify the contribution of each stage and to analyze the effectiveness of query expansion, dense ranking, and top-$k$ reranking under limited compute budgets.
Learning from user interaction history through sequential models has become a cornerstone of large-scale recommender systems. Recent advances in large language models have revealed promising scaling laws, sparking a surge of research into long-sequence modeling and deeper architectures for recommendation tasks. However, many recent approaches rely heavily on cross-attention mechanisms to address the quadratic computational bottleneck in sequential modeling, which can limit the representational power gained from self-attention. We present ULTRA-HSTU, a novel sequential recommendation model developed through end-to-end model and system co-design. By innovating in the design of input sequences, sparse attention mechanisms, and model topology, ULTRA-HSTU achieves substantial improvements in both model quality and efficiency. Comprehensive benchmarking demonstrates that ULTRA-HSTU achieves remarkable scaling efficiency gains -- over 5x faster training scaling and 21x faster inference scaling compared to conventional models -- while delivering superior recommendation quality. Our solution is fully deployed at scale, serving billions of users daily and driving significant 4% to 8% consumption and engagement improvements in real-world production environments.
Document chunking is a critical preprocessing step in dense retrieval systems, yet the design space of chunking strategies remains poorly understood. Recent research has proposed several concurrent approaches, including LLM-guided methods (e.g., DenseX and LumberChunker) and contextualized strategies(e.g., Late Chunking), which generate embeddings before segmentation to preserve contextual information. However, these methods emerged independently and were evaluated on benchmarks with minimal overlap, making direct comparisons difficult. This paper reproduces prior studies in document chunking and presents a systematic framework that unifies existing strategies along two key dimensions: (1) segmentation methods, including structure-based methods (fixed-size, sentence-based, and paragraph-based) as well as semantically-informed and LLM-guided methods; and (2) embedding paradigms, which determine the timing of chunking relative to embedding (pre-embedding chunking vs. contextualized chunking). Our reproduction evaluates these approaches in two distinct retrieval settings established in previous work: in-document retrieval (needle-in-a-haystack) and in-corpus retrieval (the standard information retrieval task). Our comprehensive evaluation reveals that optimal chunking strategies are task-dependent: simple structure-based methods outperform LLM-guided alternatives for in-corpus retrieval, while LumberChunker performs best for in-document retrieval. Contextualized chunking improves in-corpus effectiveness but degrades in-document retrieval. We also find that chunk size correlates moderately with in-document but weakly with in-corpus effectiveness, suggesting segmentation method differences are not purely driven by chunk size. Our code and evaluation benchmarks are publicly available at (Anonymoused).
Retrieval-augmented question answering over heterogeneous corpora requires connected evidence across text, tables, and graph nodes. While entity-level knowledge graphs support structured access, they are costly to construct and maintain, and inefficient to traverse at query time. In contrast, standard retriever-reader pipelines use flat similarity search over independently chunked text, missing multi-hop evidence chains across modalities. We propose SAGE (Structure Aware Graph Expansion) framework that (i) constructs a chunk-level graph offline using metadata-driven similarities with percentile-based pruning, and (ii) performs online retrieval by running an initial baseline retriever to obtain k seed chunks, expanding first-hop neighbors, and then filtering the neighbors using dense+sparse retrieval, selecting k' additional chunks. We instantiate the initial retriever using hybrid dense+sparse retrieval for implicit cross-modal corpora and SPARK (Structure Aware Planning Agent for Retrieval over Knowledge Graphs) an agentic retriever for explicit schema graphs. On OTT-QA and STaRK, SAGE improves retrieval recall by 5.7 and 8.5 points over baselines.
Retrieval algorithms like BM25 and query likelihood with Dirichlet smoothing remain strong and efficient first-stage rankers, yet improvements have mostly relied on parameter tuning and human intuition. We investigate whether a large language model, guided by an evaluator and evolutionary search, can automatically discover improved lexical retrieval algorithms. We introduce RankEvolve, a program evolution setup based on AlphaEvolve, in which candidate ranking algorithms are represented as executable code and iteratively mutated, recombined, and selected based on retrieval performance across 12 IR datasets from BEIR and BRIGHT. RankEvolve starts from two seed programs: BM25 and query likelihood with Dirichlet smoothing. The evolved algorithms are novel, effective, and show promising transfer to the full BEIR and BRIGHT benchmarks as well as TREC DL 19 and 20. Our results suggest that evaluator-guided LLM program evolution is a practical path towards automatic discovery of novel ranking algorithms.
Integrating Chain-of-Thought (CoT) reasoning into Semantic ID-based recommendation foundation models (such as OpenOneRec) often paradoxically degrades recommendation performance. We identify the root cause as textual inertia from the General Subspace, where verbose reasoning dominates inference and causes the model to neglect critical Semantic ID. To address this, we propose a training-free Inference-Time Subspace Alignment framework. By compressing reasoning chains and applying bias-subtracted contrastive decoding, our approach mitigates ungrounded textual drift. Experiments show this effectively calibrates inference, allowing foundation models to leverage reasoning without sacrificing ID-grounded accuracy.
Click models are a central component of learning and evaluation in recommender systems, yet most existing models are designed for single ranked-list interfaces. In contrast, modern recommender platforms increasingly use complex interfaces such as carousels, which consist of multiple swipeable lists that enable complex user browsing behaviors. In this paper, we study position-based click models in carousel interfaces and examine optimization methods, model structure, and alignment with user behavior. We propose three novel position-based models tailored to carousels, including the first position-based model without latent variables that incorporates observed examination signals derived from eye tracking data, called the Observed Examination Position-Based Model (OEPBM). We develop a general implementation of these carousel click models, supporting multiple optimization techniques and conduct experiments comparing gradient-based methods with classical approaches, namely expectation-maximization and maximum likelihood estimation. Our results show that gradient-based optimization consistently achieve better click likelihoods. Among the evaluated models, the OEPBM achieves the strongest performance in click prediction and produces examination patterns that most closely align to user behavior. However, we also demonstrate that strong click fit does not imply realistic modeling of user examination and browsing patterns. This reveals a fundamental limitation of click-only models in complex interfaces and the need for incorporating additional behavioral signals when designing click models for carousel-based recommender systems.
Generative models are increasingly used in recommender systems, both for modeling user behavior as event sequences and for integrating large language models into recommendation pipelines. A key challenge in this setting is the extremely large cardinality of item spaces, which makes training generative models difficult and introduces a vocabulary gap between natural language and item identifiers. Semantic identifiers (semantic IDs), which represent items as sequences of low-cardinality tokens, have recently emerged as an effective solution to this problem. However, existing approaches generate semantic identifiers of fixed length, assigning the same description length to all items. This is inefficient, misaligned with natural language, and ignores the highly skewed frequency structure of real-world catalogs, where popular items and rare long-tail items exhibit fundamentally different information requirements. In parallel, the emergent communication literature studies how agents develop discrete communication protocols, often producing variable-length messages in which frequent concepts receive shorter descriptions. Despite the conceptual similarity, these ideas have not been systematically adopted in recommender systems. In this work, we bridge recommender systems and emergent communication by introducing variable-length semantic identifiers for recommendation. We propose a discrete variational autoencoder with Gumbel-Softmax reparameterization that learns item representations of adaptive length under a principled probabilistic framework, avoiding the instability of REINFORCE-based training and the fixed-length constraints of prior semantic ID methods.
Recommender systems shape individual choices through feedback loops in which user behavior and algorithmic recommendations coevolve over time. The systemic effects of these loops remain poorly understood, in part due to unrealistic assumptions in existing simulation studies. We propose a feedback-loop model that captures implicit feedback, periodic retraining, probabilistic adoption of recommendations, and heterogeneous recommender systems. We apply the framework on online retail and music streaming data and analyze systemic effects of the feedback loop. We find that increasing recommender adoption may lead to a progressive diversification of individual consumption, while collective demand is redistributed in model- and domain-dependent ways, often amplifying popularity concentration. Temporal analyses further reveal that apparent increases in individual diversity observed in static evaluations are illusory: when adoption is fixed and time unfolds, individual diversity consistently decreases across all models. Our results highlight the need to move beyond static evaluations and explicitly account for feedback-loop dynamics when designing recommender systems.
Cross-encoders deliver state-of-the-art ranking effectiveness in information retrieval, but have a high inference cost. This prevents them from being used as first-stage rankers, but also incurs a cost when re-ranking documents. Prior work has addressed this bottleneck from two largely separate directions: accelerating cross-encoder inference by sparsifying the attention process or improving first-stage retrieval effectiveness using more complex models, e.g. late-interaction ones. In this work, we propose to bridge these two approaches, based on an in-depth understanding of the internal mechanisms of cross-encoders. Starting from cross-encoders, we show that it is possible to derive a new late-interaction-like architecture by carefully removing detrimental or unnecessary interactions. We name this architecture MICE (Minimal Interaction Cross-Encoders). We extensively evaluate MICE across both in-domain (ID) and out-of-domain (OOD) datasets. MICE decreases fourfold the inference latency compared to standard cross-encoders, matching late-interaction models like ColBERT while retaining most of cross-encoder ID effectiveness and demonstrating superior generalization abilities in OOD.
The rapid proliferation of AI-generated content on the Web presents a structural risk to information retrieval, as search engines and Retrieval-Augmented Generation (RAG) systems increasingly consume evidence produced by the Large Language Models (LLMs). We characterize this ecosystem-level failure mode as Retrieval Collapse, a two-stage process where (1) AI-generated content dominates search results, eroding source diversity, and (2) low-quality or adversarial content infiltrates the retrieval pipeline. We analyzed this dynamic through controlled experiments involving both high-quality SEO-style content and adversarially crafted content. In the SEO scenario, a 67\% pool contamination led to over 80\% exposure contamination, creating a homogenized yet deceptively healthy state where answer accuracy remains stable despite the reliance on synthetic sources. Conversely, under adversarial contamination, baselines like BM25 exposed $\sim$19\% of harmful content, whereas LLM-based rankers demonstrated stronger suppression capabilities. These findings highlight the risk of retrieval pipelines quietly shifting toward synthetic evidence and the need for retrieval-aware strategies to prevent a self-reinforcing cycle of quality decline in Web-grounded systems.