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"You've got a friend in me": Co-Designing a Peer Social Robot for Young Newcomers' Language and Cultural Learning

Neil Fernandes, Cheng Tang, Tehniyat Shahbaz, Alex Hauschildt, Emily Davies-Robinson, Yue Hu, Kerstin Dautenhahn

Abstract

Community literacy programs supporting young newcomer children in Canada face limited staffing and scarce one-to-one time, which constrains personalized English and cultural learning support. This paper reports on a co-design study with United for Literacy tutors that informed Maple, a table-top, peer-like Socially Assistive Robot (SAR) designed as a practice partner within tutor-mediated sessions. From shadowing and co-design interviews, we derived newcomer-specific requirements and added them in an integrated prototype that uses short story-based activities, multi-modal scaffolding (speech, facial feedback, gesture), and embedded quizzes that support attention while producing tutor-actionable formative signals. We contribute system design implications for tutor-in-the-loop SARs supporting language socialization in community settings and outline directions for child-centered evaluation in authentic programs.

"You've got a friend in me": Co-Designing a Peer Social Robot for Young Newcomers' Language and Cultural Learning

Abstract

Community literacy programs supporting young newcomer children in Canada face limited staffing and scarce one-to-one time, which constrains personalized English and cultural learning support. This paper reports on a co-design study with United for Literacy tutors that informed Maple, a table-top, peer-like Socially Assistive Robot (SAR) designed as a practice partner within tutor-mediated sessions. From shadowing and co-design interviews, we derived newcomer-specific requirements and added them in an integrated prototype that uses short story-based activities, multi-modal scaffolding (speech, facial feedback, gesture), and embedded quizzes that support attention while producing tutor-actionable formative signals. We contribute system design implications for tutor-in-the-loop SARs supporting language socialization in community settings and outline directions for child-centered evaluation in authentic programs.
Paper Structure (22 sections, 5 figures)

This paper contains 22 sections, 5 figures.

Figures (5)

  • Figure 1: The Maple robot prototype fernandes2026codesigning (Licensed under CC BY-NC-ND 4.0).
  • Figure 2: System Architecture of the Maple robotic system and robot prototype.
  • Figure 3: Timeline of our co-design process with L2 and HRI experts, structured around Design Thinking: I (Empathize): This stage included Shadowing Sessions and Observational Analysis. II (Define): Stage included Transcript analysis, synthesis of challenges, and identification of user needs. III (Ideate): Included robot role definition, generation of design guidelines, and co-design of story based lesson activities. IV (Prototype): Included implementation and iterative refinement of the interactive system. V (Test): Included (and will include) empirical evaluation through tutor playtesting, interviews, and child case studies.
  • Figure 4: Expert grounded guidelines synthesized in fernandes2026codesigning.
  • Figure 5: Different facial configurations used in the Maple's system. (a) Maple's face used in previous work yang2024towards; (b) Maple's face used in the current system implementation fernandes2026codesigning.