Whispers of the Butterfly: A Research-through-Design Exploration of In-Situ Conversational AI Guidance in Large-Scale Outdoor MR Exhibitions
Dongyijie Primo Pan, Shuyue Li, Yawei Zhao, Junkun Long, Hao Li, Pan Hui
TL;DR
The paper addresses the challenge of scaling artwork interpretation in large-scale outdoor MR exhibitions by introducing Dream-Butterfly, a retrieval-grounded, multilingual conversational AI docent embodied as a non-humanoid companion. Using a Research-through-Design process, it implements Dream-Butterfly in a campus-scale outdoor MR exhibition and conducts an in-the-wild, between-subject study (N=24) to compare AI-first guiding with a primarily human-led tour while ensuring safety staff remain on-site. The study yields empirical evidence that making interpretation pull-based via AI-first guiding improves explanation access, immersion, and hedonic quality without increasing workload, while clarifying role boundaries and shifting pacing decisions to visitors. The findings offer transferable design implications for configuring mixed human–AI guiding roles, emphasizing language fidelity as a core component of presence in public, mobile MR contexts and highlighting the need for explicit role contracts and lightweight, safe interaction patterns.
Abstract
Large-scale outdoor mixed reality (MR) art exhibitions distribute curated virtual works across open public spaces, but interpretation rarely scales without turning exploration into a scripted tour. Through Research-through-Design, we created Dream-Butterfly, an in-situ conversational AI docent embodied as a small non-human companion that visitors summon for multilingual, exhibition-grounded explanations. We deployed Dream-Butterfly in a large-scale outdoor MR exhibition at a public university campus in southern China, and conducted an in-the-wild between-subject study (N=24) comparing a primarily human-led tour with an AI-led tour while keeping staff for safety in both conditions. Combining questionnaires and semi-structured interviews, we characterize how shifting the primary explanation channel reshapes explanation access, perceived responsiveness, immersion, and workload, and how visitors negotiate responsibility handoffs among staff, the AI guide, and themselves. We distill transferable design implications for configuring mixed human-AI guiding roles and embodying conversational agents in mobile, safety-constrained outdoor MR exhibitions.
