Supporting Informed Self-Disclosure: Design Recommendations for Presenting AI-Estimates of Privacy Risks to Users
Isadora Krsek, Meryl Ye, Wei Xu, Alan Ritter, Laura Dabbish, Sauvik Das
TL;DR
The paper tackles how to present quantified privacy risks from online self-disclosures using population risk estimates (PREs). It employs speculative design and comic-boarding to evaluate five PRE concepts across four threat scenarios with $N=44$ Reddit users, revealing that PREs can raise risk awareness and motivate cautious disclosure, but can also induce anxiety and misinterpretation without scaffolding. The authors derive four design principles to improve PREs: provide explanations of exploitation, disclose calculation methods, offer de-risking guidance that preserves communicative intent, and present information in intuitive language. They discuss limitations such as recruitment context and the need for broader validation across platforms, and highlight the practical impact of designing user-facing privacy risk tools that support informed decision-making without unnecessary self-censorship.
Abstract
People candidly discuss sensitive topics online under the perceived safety of anonymity; yet, for many, this perceived safety is tenuous, as miscalibrated risk perceptions can lead to over-disclosure. Recent advances in Natural Language Processing (NLP) afford an unprecedented opportunity to present users with quantified disclosure-based re-identification risk (i.e., "population risk estimates", PREs). How can PREs be presented to users in a way that promotes informed decision-making, mitigating risk without encouraging unnecessary self-censorship? Using design fictions and comic-boarding, we story-boarded five design concepts for presenting PREs to users and evaluated them through an online survey with N = 44 Reddit users. We found participants had detailed conceptions of how PREs may impact risk awareness and motivation, but envisioned needing additional context and support to effectively interpret and act on risks. We distill our findings into four key design recommendations for how best to present users with quantified privacy risks to support informed disclosure decision-making.
