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The Sign Estimator: LLM Alignment in the Face of Choice Heterogeneity

Ali Aouad, Aymane El Gadarri, Vivek F. Farias

TL;DR

The paper tackles learning population-average utilities under user heterogeneity for LLM alignment, highlighting that standard RLHF cross-entropy estimation misweights individuals and distorts social welfare. It introduces the Sign estimator, which achieves ordinal consistency under symmetry and, for linear utility models, recovers the population direction $ar{eta}/ Vertar{eta} Vert$ with a cube-root finite-sample rate $ ilde{O}(n^{-1/3})$. The method avoids full mixture estimation and maintains compatibility with existing RLHF pipelines by replacing cross-entropy with a 0-1 loss proxy, enabling provable consistency and practical gains. Empirical results on digital-twin–driven preference data show substantial reductions in angular error (about $35 ext{%}$) and disagreement (about $40 ext{%}$) compared to RLHF, while outperforming EM-based panel methods in both accuracy and simplicity. The work provides a practical, theoretically justified alternative for robust aggregation of heterogeneous preferences in reward learning for language models.

Abstract

Traditional LLM alignment methods are vulnerable to heterogeneity in human preferences. Fitting a naïve probabilistic model to pairwise comparison data (say over prompt-completion pairs) yields an inconsistent estimate of the population-average utility -a canonical measure of social welfare. We propose a new method, dubbed the sign estimator, that provides a simple, provably consistent, and efficient estimator by replacing cross-entropy with binary classification loss in the aggregation step. This simple modification recovers consistent ordinal alignment under mild assumptions and achieves the first polynomial finite-sample error bounds in this setting. In realistic simulations of LLM alignment using digital twins, the sign estimator substantially reduces preference distortion over a panel of simulated personas, cutting (angular) estimation error by nearly 35% and decreasing disagreement with true population preferences from 12% to 8% compared to standard RLHF. Our method also compares favorably to panel data heuristics that explicitly model user heterogeneity and require tracking individual-level preference data-all while maintaining the implementation simplicity of existing LLM alignment pipelines.

The Sign Estimator: LLM Alignment in the Face of Choice Heterogeneity

TL;DR

The paper tackles learning population-average utilities under user heterogeneity for LLM alignment, highlighting that standard RLHF cross-entropy estimation misweights individuals and distorts social welfare. It introduces the Sign estimator, which achieves ordinal consistency under symmetry and, for linear utility models, recovers the population direction with a cube-root finite-sample rate . The method avoids full mixture estimation and maintains compatibility with existing RLHF pipelines by replacing cross-entropy with a 0-1 loss proxy, enabling provable consistency and practical gains. Empirical results on digital-twin–driven preference data show substantial reductions in angular error (about ) and disagreement (about ) compared to RLHF, while outperforming EM-based panel methods in both accuracy and simplicity. The work provides a practical, theoretically justified alternative for robust aggregation of heterogeneous preferences in reward learning for language models.

Abstract

Traditional LLM alignment methods are vulnerable to heterogeneity in human preferences. Fitting a naïve probabilistic model to pairwise comparison data (say over prompt-completion pairs) yields an inconsistent estimate of the population-average utility -a canonical measure of social welfare. We propose a new method, dubbed the sign estimator, that provides a simple, provably consistent, and efficient estimator by replacing cross-entropy with binary classification loss in the aggregation step. This simple modification recovers consistent ordinal alignment under mild assumptions and achieves the first polynomial finite-sample error bounds in this setting. In realistic simulations of LLM alignment using digital twins, the sign estimator substantially reduces preference distortion over a panel of simulated personas, cutting (angular) estimation error by nearly 35% and decreasing disagreement with true population preferences from 12% to 8% compared to standard RLHF. Our method also compares favorably to panel data heuristics that explicitly model user heterogeneity and require tracking individual-level preference data-all while maintaining the implementation simplicity of existing LLM alignment pipelines.

Paper Structure

This paper contains 31 sections, 15 theorems, 60 equations, 5 figures, 1 table, 1 algorithm.

Key Result

Proposition 1

Suppose that $(X_1,X_2)$ is distributed so that $\phi(X_1) - \phi(X_2) \triangleq X \sim {\cal N}(0,\Sigma)$. Then the RLHF estimator recovers $\hat{\beta}^{\rm RLHF}$ satisfying:

Figures (5)

  • Figure 1: Sign Estimator reduces angular estimaton error and disagreement rates by $\sim 40\%$. Left: Angle error with true mean. Right: Disagreement rate with true mean utility.
  • Figure 2: RLHF, EM vs Sign. Angular Estimation error (left) and disagreement rate (right)
  • Figure 3: (left) Heterogeneity histogram and (right) Persona Demographics .
  • Figure 4: Comparison of 4 levels of scale (1,4,8,12) and the effect of introducing more heterogeneity in estimating the direction of the mean. Predictably, a higher variance amplifies the estimation error of both estimators, while the Sign estimator seems to handle it more gracefully.
  • Figure 5: Representative persona contrasts and RLHF labelling simulation. Top: concise survey summaries. Center: Example of two RLHF alternatives considered. Bottom: raw logits and renormalized choice probabilities.

Theorems & Definitions (24)

  • Proposition 1
  • Proposition 2
  • proof
  • Theorem 1
  • proof
  • Corollary 1
  • Theorem : Informal
  • Proposition 3
  • Theorem 2
  • Proposition 4
  • ...and 14 more