Through the Lens of Human-Human Collaboration: A Configurable Research Platform for Exploring Human-Agent Collaboration
Bingsheng Yao, Jiaju Chen, Chaoran Chen, April Wang, Toby Jia-jun Li, Dakuo Wang
TL;DR
The paper tackles how to study human–LLM-agent collaboration as genuine partnerships rather than mere tools. It introduces an open, configurable research platform with four modules (participant interface, researcher interface, ACP, and experiment controller) and a declarative Experiment Configuration Language (ECL) to enable reproducible manipulation of theory-grounded interaction controls. A central feature is the Agent Context Protocol (ACP) that enforces human–agent parity in perception and action spaces, allowing controlled comparisons to classic CSCW experiments. Through two case studies (Shape Factory and Hidden Profile) and a cognitive walkthrough with HCI researchers, the work demonstrates that the platform can faithfully re-implement traditional experiments, reveal how interaction designs shape collaboration, and support iterative usability improvements. Overall, the platform provides a methodological foundation for systematic, evidence-based exploration of human–agent collaboration and open-science sharing of configurations and results.
Abstract
Intelligent systems have traditionally been designed as tools rather than collaborators, often lacking critical characteristics that collaboration partnerships require. Recent advances in large language model (LLM) agents open new opportunities for human-LLM-agent collaboration by enabling natural communication and various social and cognitive behaviors. Yet it remains unclear whether principles of computer-mediated collaboration established in HCI and CSCW persist, change, or fail when humans collaborate with LLM agents. To support systematic investigations of these questions, we introduce an open and configurable research platform for HCI researchers. The platform's modular design allows seamless adaptation of classic CSCW experiments and manipulation of theory-grounded interaction controls. We demonstrate the platform's research efficacy and usability through three case studies: (1) two Shape Factory experiments for resource negotiation with 16 participants, (2) one Hidden Profile experiment for information pooling with 16 participants, and (3) a participatory cognitive walkthrough with five HCI researchers to refine workflows of researcher interface for experiment setup and analysis.
