BehaviorSFT: Behavioral Token Conditioning for Clinical Agents Across the Proactivity Spectrum
Yubin Kim, Zhiyuan Hu, Hyewon Jeong, Eugene Park, Shuyue Stella Li, Chanwoo Park, Shiyun Xiong, MingYu Lu, Hyeonhoon Lee, Xin Liu, Daniel McDuff, Cynthia Breazeal, Samir Tulebaev, Hae Won Park
TL;DR
This work tackles the challenge of enabling clinical LLMs to operate with adaptive proactivity rather than purely reactive behavior. It introduces BehaviorBench, a drama-anchored, multi-turn benchmark derived from NEJM cases to evaluate reactive and proactive capabilities, and BehaviorSFT, a behavior-conditioned fine-tuning method that uses explicit behavior tokens to steer model responses along a reactive-proactive spectrum. The approach yields up to 97.3% macro F1 on BehaviorBench, with pronounced gains on proactive tasks, and clinician evaluations indicate more realistic, safer, and appropriately proactive behavior compared to standard fine-tuning or explicit instruction baselines. These findings demonstrate that explicit behavioral conditioning can substantially improve the reliability and clinical usefulness of AI assistants in high-stakes healthcare settings, with implications for safer deployment and future expansion of proactive AI in medicine.
Abstract
Large Language Models (LLMs) as clinical agents require careful behavioral adaptation. While adept at reactive tasks (e.g., diagnosis reasoning), LLMs often struggle with proactive engagement, like unprompted identification of critical missing information or risks. We introduce BehaviorBench, a comprehensive dataset to evaluate agent behaviors across a clinical assistance spectrum, ranging from reactive query responses to proactive interventions (e.g., clarifying ambiguities, flagging overlooked critical data). Our BehaviorBench experiments reveal LLMs' inconsistent proactivity. To address this, we propose BehaviorSFT, a novel training strategy using behavioral tokens to explicitly condition LLMs for dynamic behavioral selection along this spectrum. BehaviorSFT boosts performance, achieving up to 97.3% overall Macro F1 on BehaviorBench and improving proactive task scores (e.g., from 95.0% to 96.5% for Qwen2.5-7B-Ins). Crucially, blind clinician evaluations confirmed BehaviorSFT-trained agents exhibit more realistic clinical behavior, striking a superior balance between helpful proactivity (e.g., timely, relevant suggestions) and necessary restraint (e.g., avoiding over-intervention) versus standard fine-tuning or explicit instructed agents.
