Contextualizing Spotify's Audiobook List Recommendations with Descriptive Shelves
Gustavo Penha, Alice Wang, Martin Achenbach, Kristen Sheets, Sahitya Mantravadi, Remi Galvez, Nico Guetta-Jeanrenaud, Divya Narayanan, Ofeliya Kalaydzhyan, Hugues Bouchard
TL;DR
The paper addresses cold-start constraints in Spotify's audiobook catalog by introducing descriptive shelves generated from LLM-enriched metadata grounded in a domain taxonomy. The approach entails a pipeline that first enriches item metadata with descriptors via LLMs, then generates per-user descriptive shelves by ranking and diversifying descriptors and by ranking/filtering items. Two A/B tests reveal that descriptive shelves can boost discovery and engagement when personalization and placement are properly signaled, though the initial test suffered engagement issues due to UI limitations. The work demonstrates practical improvements for user exploration and for content creators, and outlines future work on richer explanations and deeper personalization in shelf construction.
Abstract
In this paper, we propose a pipeline to generate contextualized list recommendations with descriptive shelves in the domain of audiobooks. By creating several shelves for topics the user has an affinity to, e.g. Uplifting Women's Fiction, we can help them explore their recommendations according to their interests and at the same time recommend a diverse set of items. To do so, we use Large Language Models (LLMs) to enrich each item's metadata based on a taxonomy created for this domain. Then we create diverse descriptive shelves for each user. A/B tests show improvements in user engagement and audiobook discovery metrics, demonstrating benefits for users and content creators.
