Designing VR Simulation System for Clinical Communication Training with LLMs-Based Embodied Conversational Agents
Xiuqi Tommy Zhu, Heidi Cheerman, Minxin Cheng, Sheri Kiami, Leanne Chukoskie, Eileen McGivney
TL;DR
The study addresses the gap between traditional, fixed-content VR training and the need for realistic, customizable clinical communication practice in health professions education. By conducting semi-structured interviews with six HP students, the authors derive design insights focused on realism, simplicity, personalization, and open-ended dialogue, then implement VAPS, a VR system that uses LLM-powered ECAs to deliver dynamic patient interactions. The contributions include the design insights, a novel VR+LLM prototype with instructor-friendly scenario design tooling, and a discussion of the implications and future directions for AI-enabled VR in medical education. The work highlights the potential to improve transfer to practice through realistic, adaptable simulations, while acknowledging privacy, ethics, and evaluation considerations for real-world adoption.
Abstract
VR simulation in Health Professions (HP) education demonstrates huge potential, but fixed learning content with little customization limits its application beyond lab environments. To address these limitations in the context of VR for patient communication training, we conducted a user-centered study involving semi-structured interviews with advanced HP students to understand their challenges in clinical communication training and perceptions of VR-based solutions. From this, we derived design insights emphasizing the importance of realistic scenarios, simple interactions, and unpredictable dialogues. Building on these insights, we developed the Virtual AI Patient Simulator (VAPS), a novel VR system powered by Large Language Models (LLMs) and Embodied Conversational Agents (ECAs), supporting dynamic and customizable patient interactions for immersive learning. We also provided an example of how clinical professors could use user-friendly design forms to create personalized scenarios that align with course objectives in VAPS and discuss future implications of integrating AI-driven technologies into VR education.
