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Assessing Privacy Policies with AI: Ethical, Legal, and Technical Challenges

Irem Aydin, Hermann Diebel-Fischer, Vincent Freiberger, Julia Möller-Klapperich, Erik Buchmann, Michael Färber, Anne Lauber-Rönsberg, Birte Platow

TL;DR

This interdisciplinary work explores the challenges of using LLMss to assess privacy policies in three pillars, namely technical feasibility, ethical implications, and legal compatibility of using LLMs to assess privacy policies.

Abstract

The growing use of Machine Learning and Artificial Intelligence (AI), particularly Large Language Models (LLMs) like OpenAI's GPT series, leads to disruptive changes across organizations. At the same time, there is a growing concern about how organizations handle personal data. Thus, privacy policies are essential for transparency in data processing practices, enabling users to assess privacy risks. However, these policies are often long and complex. This might lead to user confusion and consent fatigue, where users accept data practices against their interests, and abusive or unfair practices might go unnoticed. LLMss can be used to assess privacy policies for users automatically. In this interdisciplinary work, we explore the challenges of this approach in three pillars, namely technical feasibility, ethical implications, and legal compatibility of using LLMs to assess privacy policies. Our findings aim to identify potential for future research, and to foster a discussion on the use of LLM technologies for enabling users to fulfil their important role as decision-makers in a constantly developing AI-driven digital economy.

Assessing Privacy Policies with AI: Ethical, Legal, and Technical Challenges

TL;DR

This interdisciplinary work explores the challenges of using LLMss to assess privacy policies in three pillars, namely technical feasibility, ethical implications, and legal compatibility of using LLMs to assess privacy policies.

Abstract

The growing use of Machine Learning and Artificial Intelligence (AI), particularly Large Language Models (LLMs) like OpenAI's GPT series, leads to disruptive changes across organizations. At the same time, there is a growing concern about how organizations handle personal data. Thus, privacy policies are essential for transparency in data processing practices, enabling users to assess privacy risks. However, these policies are often long and complex. This might lead to user confusion and consent fatigue, where users accept data practices against their interests, and abusive or unfair practices might go unnoticed. LLMss can be used to assess privacy policies for users automatically. In this interdisciplinary work, we explore the challenges of this approach in three pillars, namely technical feasibility, ethical implications, and legal compatibility of using LLMs to assess privacy policies. Our findings aim to identify potential for future research, and to foster a discussion on the use of LLM technologies for enabling users to fulfil their important role as decision-makers in a constantly developing AI-driven digital economy.

Paper Structure

This paper contains 13 sections, 2 figures.

Figures (2)

  • Figure 1: System prompt to assess a privacy policy
  • Figure 2: GPT-4o’s assessment of Amazon's privacy policy