Practical and Robust Safety Guarantees for Advanced Counterfactual Learning to Rank
Shashank Gupta, Harrie Oosterhuis, Maarten de Rijke
TL;DR
This work tackles the safety of counterfactual learning to rank (CLTR) in production, showing that existing safe methods relying on inverse propensity scoring (IPS) and simple position-bias assumptions are insufficient for modern CLTR. It generalizes safe CLTR to work with state-of-the-art doubly robust (DR) estimators and trust bias, and introduces Proximal Ranking Policy Optimization (PRPO), an unconditional safety mechanism that does not rely on any user-model assumptions. The authors prove a DR-based safety bound, and demonstrate in semi-synthetic experiments that safe DR and PRPO outperform the prior safe IPS approach, with PRPO offering robust safety even in maximally adversarial settings. Net effect: a generalized safety framework for advanced CLTR and a practical, assumption-free method for deploying safe LTR in real-world applications.
Abstract
Counterfactual learning to rank (CLTR) can be risky and, in various circumstances, can produce sub-optimal models that hurt performance when deployed. Safe CLTR was introduced to mitigate these risks when using inverse propensity scoring to correct for position bias. However, the existing safety measure for CLTR is not applicable to state-of-the-art CLTR methods, cannot handle trust bias, and relies on specific assumptions about user behavior. Our contributions are two-fold. First, we generalize the existing safe CLTR approach to make it applicable to state-of-the-art doubly robust CLTR and trust bias. Second, we propose a novel approach, proximal ranking policy optimization (PRPO), that provides safety in deployment without assumptions about user behavior. PRPO removes incentives for learning ranking behavior that is too dissimilar to a safe ranking model. Thereby, PRPO imposes a limit on how much learned models can degrade performance metrics, without relying on any specific user assumptions. Our experiments show that both our novel safe doubly robust method and PRPO provide higher performance than the existing safe inverse propensity scoring approach. However, in unexpected circumstances, the safe doubly robust approach can become unsafe and bring detrimental performance. In contrast, PRPO always maintains safety, even in maximally adversarial situations. By avoiding assumptions, PRPO is the first method with unconditional safety in deployment that translates to robust safety for real-world applications.
