Confidence-based Estimators for Predictive Performance in Model Monitoring
Juhani Kivimäki, Jakub Białek, Jukka K. Nurminen, Wojtek Kuberski
TL;DR
This work addresses unsupervised estimation of predictive accuracy for deployed ML systems when ground-truth labels are delayed or unavailable. It provides a theoretical justification for Average Confidence (AC) as an unbiased and consistent estimator under a calibration assumption and derives Poisson-binomial-based confidence intervals for AC, enabling rigorous uncertainty quantification. Through experiments, AC often matches or outperforms more sophisticated confidence-based estimators under covariate shift, while highlighting a strong link between calibration quality and estimation accuracy. The study also discusses limitations such as concept shift and data outside the training support, and outlines future directions for calibration-aware monitoring across broader metrics and real-world settings.
Abstract
After a machine learning model has been deployed into production, its predictive performance needs to be monitored. Ideally, such monitoring can be carried out by comparing the model's predictions against ground truth labels. For this to be possible, the ground truth labels must be available relatively soon after inference. However, there are many use cases where ground truth labels are available only after a significant delay, or in the worst case, not at all. In such cases, directly monitoring the model's predictive performance is impossible. Recently, novel methods for estimating the predictive performance of a model when ground truth is unavailable have been developed. Many of these methods leverage model confidence or other uncertainty estimates and are experimentally compared against a naive baseline method, namely Average Confidence (AC), which estimates model accuracy as the average of confidence scores for a given set of predictions. However, until now the theoretical properties of the AC method have not been properly explored. In this paper, we try to fill this gap by reviewing the AC method and show that under certain general assumptions, it is an unbiased and consistent estimator of model accuracy with many desirable properties. We also compare this baseline estimator against some more complex estimators empirically and show that in many cases the AC method is able to beat the others, although the comparative quality of the different estimators is heavily case-dependent.
