Exploring the Role of Randomization on Belief Rigidity in Online Social Networks
Adiba Mahbub Proma, Neeley Pate, Raiyan Abdul Baten, Sifeng Chen, James Druckman, Gourab Ghoshal, Ehsan Hoque
TL;DR
This study investigates how randomized exposure in online social networks affects belief rigidity around climate-change policy prompts. Using a two-condition experimental framework (similar-peer vs randomized recommendations) with five rounds and 163 participants, the authors quantify private belief changes via a Delphi-like revision stage and measure peer influence through social signals, follow relationships, and semantic similarity of reasoning. They find that peer opinions influence beliefs under both conditions, belief updates occur in roughly 25% of cases with stronger coupling when changes happen, and that randomized recommendations modestly increase the uptake of diverse viewpoints while reducing homophily. The findings offer practical insights for platform design to combat echo chambers and polarization and establish a versatile experimental framework for testing future interventions targeting belief rigidity and related cues.
Abstract
People often stick to their existing beliefs, ignoring contradicting evidence or only interacting with those who reinforce their views. Social media platforms often facilitate such tendencies of homophily and echo-chambers as they promote highly personalized content to maximize user engagement. However, increased belief rigidity can negatively affect real-world policy decisions such as leading to climate change inaction and increased vaccine hesitancy. To understand and effectively tackle belief rigidity on online social networks, designing and evaluating various intervention strategies is crucial, and increasing randomization in the network can be considered one such intervention. In this paper, we empirically quantify the effects of a randomized social network structure on belief rigidity, specifically examining the potential benefits of introducing randomness into the network. We show that individuals' beliefs are positively influenced by peer opinions, regardless of whether those opinions are similar to or differ from their own by passively sensing belief rigidity through our experimental framework. Moreover, people incorporate a slightly higher variety of different peers (based on their opinions) into their networks when the recommendation algorithm provides them with diverse content, compared to when it provides them with similar content. Our results indicate that in some cases, there might be benefits to randomization, providing empirical evidence that a more randomized network could be a feasible way of helping people get out of their echo-chambers. Our findings have broader implications in computing and platform design of social media, and can help combat overly rigid beliefs in online social networks.
