Artificial Intelligence, VR, AR and Metaverse Technologies for Human Resources Management

TL;DR

It was revealed that a substantial majority of participants view integrating AI, VR, AR, and Metaverse technologies in HR processes as beneficial, particularly in enhancing training, recruitment, and performance management.

Abstract

Human Resources (HR) technology solutions encompass software and hardware tools designed to automate HR processes, gather, process, and analyze data, utilize it for strategic decision-making, and execute HR professionals' tasks while prioritizing security and privacy considerations. As with numerous other domains, Digital Transformation and emerging technologies have commenced integration into HR processes. These technologies are utilized by HR professionals and various stakeholders involved in HR operations. This study evaluates the utilization of Artificial Intelligence (AI), Virtual Reality (VR), Augmented Reality (VR), and the Metaverse within HR management, focusing on current trends and potential opportunities. A survey was conducted to gauge HR professionals' perceptions and critiques regarding these technologies. Participants were the HR department officers, academicians who specialized in HR and staff who had courses at diverse levels about HR. The acquired results were subjected to comparative analysis within this article.