Understanding Help-Seeking and Help-Giving on Social Media for Image-Based Sexual Abuse
Miranda Wei, Sunny Consolvo, Patrick Gage Kelley, Tadayoshi Kohno, Tara Matthews, Sarah Meiklejohn, Franziska Roesner, Renee Shelby, Kurt Thomas, Rebecca Umbach
TL;DR
This study investigates how adults seek and receive help for image-based sexual abuse (IBSA) on Reddit, combining a large-scale data pipeline with qualitative analysis. By processing 5.7 million Reddit posts and validating 261 posts across seven IBSA types, the authors map help-seeking patterns, needs, and the types of assistance provided, revealing that informational, technical, and relational support are most common, while institutional help is less frequently sought. The work highlights sociotechnical gaps in connecting victim-survivors with formal care and offers design directions for technology to support prevention, detection, and safer content-sharing practices, including on-device alerts and expanded controls. Overall, the findings emphasize the need for holistic, trauma-informed interventions that integrate social media communities, platforms, and institutions to better prevent IBSA and support recovery. The study demonstrates the potential for AI-assisted triage and guidance to scale empathetic, accurate, and timely help while recognizing the limits of online peer support and the importance of formal resources and safety planning.
Abstract
Image-based sexual abuse (IBSA), like other forms of technology-facilitated abuse, is a growing threat to people's digital safety. Attacks include unwanted solicitations for sexually explicit images, extorting people under threat of leaking their images, or purposefully leaking images to enact revenge or exert control. In this paper, we explore how people seek and receive help for IBSA on social media. Specifically, we identify over 100,000 Reddit posts that engage relationship and advice communities for help related to IBSA. We draw on a stratified sample of 261 posts to qualitatively examine how various types of IBSA unfold, including the mapping of gender, relationship dynamics, and technology involvement to different types of IBSA. We also explore the support needs of victim-survivors experiencing IBSA and how communities help victim-survivors navigate their abuse through technical, emotional, and relationship advice. Finally, we highlight sociotechnical gaps in connecting victim-survivors with important care, regardless of whom they turn to for help.
