An Industry Interview Study of Software Signing for Supply Chain Security
Kelechi G. Kalu, Tanya Singla, Chinenye Okafor, Santiago Torres-Arias, James C. Davis
TL;DR
This study addresses the lack of in-depth industry perspectives on software signing by conducting 18 semi-structured interviews with practitioners across 13 organizations. It develops a refined Software Supply Chain Factory Model to map where and how signing occurs, and identifies technical, organizational, and human challenges that hinder adoption. The findings reveal that while final-product signing is common, input- and dependency-signature verification is often neglected, and signing is frequently treated as a checkbox rather than a primary provenance guarantee. External events and standards have limited direct impact on signing adoption, though they influence related practices like SBOMs. The work provides practical recommendations to improve signing workflows, verification, and cross-ecosystem provenance, and lays groundwork for future tooling and empirical studies.
Abstract
Many software products are composed of components integrated from other teams or external parties. Each additional link in a software product's supply chain increases the risk of the injection of malicious behavior. To improve supply chain provenance, many cybersecurity frameworks, standards, and regulations recommend the use of software signing. However, recent surveys and measurement studies have found that the adoption rate and quality of software signatures are low. We lack in-depth industry perspectives on the challenges and practices of software signing. To understand software signing in practice, we interviewed 18 experienced security practitioners across 13 organizations. We study the challenges that affect the effective implementation of software signing in practice. We also provide possible impacts of experienced software supply chain failures, security standards, and regulations on software signing adoption. To summarize our findings: (1) We present a refined model of the software supply chain factory model highlighting practitioner's signing practices; (2) We highlight the different challenges-technical, organizational, and human-that hamper software signing implementation; (3) We report that experts disagree on the importance of signing; and (4) We describe how internal and external events affect the adoption of software signing. Our work describes the considerations for adopting software signing as one aspect of the broader goal of improved software supply chain security.
