Queues with resetting: a perspective
Reshmi Roy, Arup Biswas, Arnab Pal
TL;DR
The paper tackles queue performance under intrinsic service-time fluctuations and proposes resetting as a universal strategy to mitigate delays in an M/G/1 queue with overhead. By modeling service reset events (Poissonian and sharp) as a renewal process, the authors derive moments for the restarted service $S_R$ via $\langle S_R\rangle$ and $\langle S_R^2\rangle$, and apply the Pollaczek–Khinchin formula with modified metrics to obtain $\langle N_r\rangle$ and $\langle T_r\rangle$. A central result is the existence of an optimal resetting rate $r^*$, accompanied by a universal expression for $CV_{r^*}$ that depends on overhead variability $CV_{on}$ and $\langle S_{on}\rangle$, leading to a potentially substantial reduction in mean queue length relative to the standard PK queue. The authors illustrate the theory using a log-normal service time with varying overhead distributions (deterministic, exponential, Weibull), showing that resetting can dramatically shorten queues, with sharper gains when overhead variability is modest. They also discuss extensions to sharp resetting and multi-server settings, underscoring the broader relevance to computing, stochastic optimization, and biological systems where intrinsic service fluctuations prevail.
Abstract
Performance modeling is a key issue in queuing theory and operation research. It is well-known that the length of a queue that awaits service or the time spent by a job in a queue depends not only on the service rate, but also crucially on the fluctuations in service time. The larger the fluctuations, the longer the delay becomes and hence, this is a major hindrance for the queue to operate efficiently. Various strategies have been adapted to prevent this drawback. In this perspective, we investigate the effects of one such novel strategy namely resetting or restart, an emerging concept in statistical physics and stochastic complex process, that was recently introduced to mitigate fluctuations-induced delays in queues. In particular, we show that a service resetting mechanism accompanied with an overhead time can remarkably shorten the average queue lengths and waiting times. We examine various resetting strategies and further shed light on the intricate role of the overhead times to the queuing performance. Our analysis opens up future avenues in operation research where resetting-based strategies can be universally promising.
