AI-enhanced Collective Intelligence

TL;DR

This review incorporates perspectives from complex network science to conceptualize a multilayer representation of human-AI collective intelligence, comprising cognition, physical, and information layers, and explores how agents’ diversity and interactions influence the system’s collective intelligence.

Abstract

Current societal challenges exceed the capacity of humans operating either alone or collectively. As AI evolves, its role within human collectives will vary from an assistive tool to a participatory member. Humans and AI possess complementary capabilities that, together, can surpass the collective intelligence of either humans or AI in isolation. However, the interactions in human-AI systems are inherently complex, involving intricate processes and interdependencies. This review incorporates perspectives from complex network science to conceptualize a multilayer representation of human-AI collective intelligence, comprising cognition, physical, and information layers. Within this multilayer network, humans and AI agents exhibit varying characteristics; humans differ in diversity from surface-level to deep-level attributes, while AI agents range in degrees of functionality and anthropomorphism. We explore how agents' diversity and interactions influence the system's collective intelligence and analyze real-world instances of AI-enhanced collective intelligence. We conclude by considering potential challenges and future developments in this field.

Figures (2)

• Figure 1: A multilayer representation to untangle the processes in the complex system of human and AI agents, with three layers influencing each other: the cognition , physical , and information layers . External factors and the changing environment can influence the emergent collective intelligence of the whole system.
• Figure 2: Distribution of AI-enhanced collective intelligence cases by application area based on dataset curated by Supermind Design SupermindDesign2023.