A Human-Centered Review of Algorithms in Homelessness Research
Erina Seh-Young Moon, Shion Guha
TL;DR
This paper surveys how data-driven algorithms are designed for homelessness and evaluates them through a human-centered algorithm design lens. Analyzing 57 papers published from 1998 to 2023, it finds that fairness and bias are rarely examined and that most work emphasizes predictive risk of homelessness or related harms, often neglecting what services are actually available or needed. Resource allocation models frequently rely on simulations, raising concerns about external validity and real-world applicability. The authors advocate a shift toward data-centric AI and participatory, strength-based design, offering heuristic guidelines to center stakeholders, improve validity, and challenge the status quo in homelessness research.
Abstract
Homelessness is a humanitarian challenge affecting an estimated 1.6 billion people worldwide. In the face of rising homeless populations in developed nations and a strain on social services, government agencies are increasingly adopting data-driven models to determine one's risk of experiencing homelessness and assigning scarce resources to those in need. We conducted a systematic literature review of 57 papers to understand the evolution of these decision-making algorithms. We investigated trends in computational methods, predictor variables, and target outcomes used to develop the models using a human-centered lens and found that only 9 papers (15.7%) investigated model fairness and bias. We uncovered tensions between explainability and ecological validity wherein predictive risk models (53.4%) focused on reductive explainability while resource allocation models (25.9%) were dependent on unrealistic assumptions and simulated data that are not useful in practice. Further, we discuss research challenges and opportunities for developing human-centered algorithms in this area.
