An Optimistic-Robust Approach for Dynamic Positioning of Omnichannel Inventories
Pavithra Harsha, Shivaram Subramanian, Ali Koc, Mahesh Ramakrishna, Brian Quanz, Dhruv Shah, Chandra Narayanaswami
TL;DR
The paper presents BIO, a data-driven, distribution-free bimodal optimization framework for omnichannel inventory that blends worst-case robustness with optimistic demand to improve average profitability. By introducing an allied-adversary structure with an optimism parameter $\lambda$, BIO interpolates between pure RO and best-case scenarios, and proves a linear superposition property linking BIO-$\lambda$ to BIO-0 and BIO-1. It provides an exact MILP reformulation of the inner problem via RLT and solves large-scale instances with a Column-and-Cut Generation (CCG) method, validated on real data from a large retailer. Computational experiments show BIO can outperform pure RO by up to 27% in realized profitability and exceed baselines under imperfect distributional information by more than 10%, highlighting its practical value in cross-location, cross-channel inventory positioning. The work also offers extensions for inventory movement, information-edge exploitation, and closed-form solutions, making BIO a scalable, data-driven alternative to traditional RO for omnichannel operations.
Abstract
We introduce a new class of data-driven and distribution-free optimistic-robust bimodal inventory optimization (BIO) strategy to effectively allocate inventory across a retail chain to meet time-varying, uncertain omnichannel demand. The bimodal nature of BIO stems from its ability to balance downside risk, as in traditional Robust Optimization (RO), which focuses on worst-case adversarial demand, with upside potential to enhance average-case performance. This enables BIO to remain as resilient as RO while capturing benefits that would otherwise be lost due to endogenous outliers. Omnichannel inventory planning provides a suitable problem setting for analyzing the effectiveness of BIO's bimodal strategy in managing the tradeoff between lost sales at stores and cross-channel e-commerce fulfillment costs, factors that are inherently asymmetric due to channel-specific behaviors. We provide structural insights about the BIO solution and how it can be tuned to achieve a preferred tradeoff between robustness and the average-case performance. Using a real-world dataset from a large American omnichannel retail chain, a business value assessment during a peak period indicates that BIO outperforms pure RO by 27% in terms of realized average profitability and surpasses other competitive baselines under imperfect distributional information by over 10%. This demonstrates that BIO provides a novel, data-driven, and distribution-free alternative to traditional RO that achieves strong average performance while carefully balancing robustness.
