Learning to Make Adherence-Aware Advice
Guanting Chen, Xiaocheng Li, Chunlin Sun, Hanzhao Wang
TL;DR
This work develops a theory and algorithms for adherence-aware AI advice in sequential decision-making, modeling human adherence with $\theta(s,a)$ and a defer option for the machine. It introduces a human–machine MDP framework with two learning environments: $\mathcal{E}_1$ (partially known) and $\mathcal{E}_2$ (fully unknown), and provides two tailored learning approaches. The first is a UCB-based method (UCB-ADherence) achieving a PAC bound of $O(H^2 S^2 A / \epsilon^2)$ in $\mathcal{E}_1$, leveraging the monotonicity of optimal value in $\theta$. The second is a reward-free exploration approach (RFE-$\beta$) for $\mathcal{E}_2$ that attains near-optimal policies across all $\beta>0$ with $O(H^5 S A / \epsilon^2)$ episodes and connects to CMDP formulations for pertinent advice. Empirical results on Flappy Bird and Car Driving show superior sample efficiency and practical effectiveness of the specialized algorithms over generic RL baselines, highlighting the value of incorporating human adherence and selective advising into learning for human–AI collaboration.
Abstract
As artificial intelligence (AI) systems play an increasingly prominent role in human decision-making, challenges surface in the realm of human-AI interactions. One challenge arises from the suboptimal AI policies due to the inadequate consideration of humans disregarding AI recommendations, as well as the need for AI to provide advice selectively when it is most pertinent. This paper presents a sequential decision-making model that (i) takes into account the human's adherence level (the probability that the human follows/rejects machine advice) and (ii) incorporates a defer option so that the machine can temporarily refrain from making advice. We provide learning algorithms that learn the optimal advice policy and make advice only at critical time stamps. Compared to problem-agnostic reinforcement learning algorithms, our specialized learning algorithms not only enjoy better theoretical convergence properties but also show strong empirical performance.
