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Situated Natural Language Explanations

Zining Zhu, Haoming Jiang, Jingfeng Yang, Sreyashi Nag, Chao Zhang, Jie Huang, Yifan Gao, Frank Rudzicz, Bing Yin

TL;DR

Situated NLE provides a perspective and facilitates further research on the generation and evaluation of explanations, and describes the properties of NLEs in lexical, semantic, and pragmatic categories.

Abstract

Natural language is among the most accessible tools for explaining decisions to humans, and large pretrained language models (PLMs) have demonstrated impressive abilities to generate coherent natural language explanations (NLE). The existing NLE research perspectives do not take the audience into account. An NLE can have high textual quality, but it might not accommodate audiences' needs and preference. To address this limitation, we propose an alternative perspective, \textit{situated} NLE. On the evaluation side, we set up automated evaluation scores. These scores describe the properties of NLEs in lexical, semantic, and pragmatic categories. On the generation side, we identify three prompt engineering techniques and assess their applicability on the situations. Situated NLE provides a perspective and facilitates further research on the generation and evaluation of explanations.

Situated Natural Language Explanations

TL;DR

Situated NLE provides a perspective and facilitates further research on the generation and evaluation of explanations, and describes the properties of NLEs in lexical, semantic, and pragmatic categories.

Abstract

Natural language is among the most accessible tools for explaining decisions to humans, and large pretrained language models (PLMs) have demonstrated impressive abilities to generate coherent natural language explanations (NLE). The existing NLE research perspectives do not take the audience into account. An NLE can have high textual quality, but it might not accommodate audiences' needs and preference. To address this limitation, we propose an alternative perspective, \textit{situated} NLE. On the evaluation side, we set up automated evaluation scores. These scores describe the properties of NLEs in lexical, semantic, and pragmatic categories. On the generation side, we identify three prompt engineering techniques and assess their applicability on the situations. Situated NLE provides a perspective and facilitates further research on the generation and evaluation of explanations.
Paper Structure (52 sections, 3 equations, 1 figure, 5 tables)

This paper contains 52 sections, 3 equations, 1 figure, 5 tables.

Figures (1)

  • Figure 1: A detailed explanation might be suitable for a careful customer (left) but is not suitable for a customer casually looking around (right) -- we need to adapt the explanations to the situations.