Utility maximizing load balancing policies
Diego Goldsztajn, Sem C. Borst, Johan S. H. van Leeuwaarden
TL;DR
This work addresses load balancing in a large-scale service system with heterogeneous server pools endowed with occupancy-dependent concave utilities. It formulates a problem-structured upper bound on mean stationary utility and designs two policies, JLMU and SLTA, that are asymptotically optimal in the large-server-pool limit under exponential service times. The authors develop fluid-limit models, strong approximations, and limit theorems to establish convergence of occupancy profiles to an optimal target q_* (and thresholds to σ_*) and show that E[u(q_n)] converges to u(q_*). Simulation results corroborate the theoretical findings, illustrating near-optimal performance even for moderate system sizes. The results provide a principled benchmark for utility-based load balancing in heterogeneous, infinite-server settings and demonstrate practical threshold-learning mechanisms that adapt to unknown offered load.
Abstract
Consider a service system where incoming tasks are instantaneously dispatched to one out of many heterogeneous server pools. Associated with each server pool is a concave utility function which depends on the class of the server pool and its current occupancy. We derive an upper bound for the mean normalized aggregate utility in stationarity and introduce two load balancing policies that achieve this upper bound in a large-scale regime. Furthermore, the transient and stationary behavior of these asymptotically optimal load balancing policies is characterized on the scale of the number of server pools, in the same large-scale regime.
