Tracing Affordance and Item Adoption on Music Streaming Platforms
Dougal Shakespeare, Camille Roth
TL;DR
This study investigates how users adopt platform affordances $O$, $A$, and $E$ and how items are adopted within those affordances on a music streaming platform, using ~2 years of Deezer listening data. It introduces an adoption metric framework, including $\alpha_F$ and $\alpha'_F$, and identifies four affordance-adoption classes via clustering of user profiles, revealing substantial heterogeneity in behavior. Temporal analysis shows time-of-day patterns shape low-level activity, while affordance adoption strongly mediates higher-level item adoption and catalog composition, challenging the notion of a uniform organic baseline. The findings offer implications for context-aware recommender systems and platform design that accommodate diverse user strategies for exploring and adopting content.
Abstract
Popular music streaming platforms offer users a diverse network of content exploration through a triad of affordances: organic, algorithmic and editorial access modes. Whilst offering great potential for discovery, such platform developments also pose the modern user with daily adoption decisions on two fronts: platform affordance adoption and the adoption of recommendations therein. Following a carefully constrained set of Deezer users over a 2-year observation period, our work explores factors driving user behaviour in the broad sense, by differentiating users on the basis of their temporal daily usage, adoption of the main platform affordances, and the ways in which they react to them, especially in terms of recommendation adoption. Diverging from a perspective common in studies on the effects of recommendation, we assume and confirm that users exhibit very diverse behaviours in using and adopting the platform affordances. The resulting complex and quite heterogeneous picture demonstrates that there is no blanket answer for adoption practices of both recommendation features and recommendations.
